Impilo

Privacy Summary

Impilo Technologies Private Limited respects applicable privacy, data residency, data sovereignty, and health information governance requirements. Depending on the deployment and features used, Impilo may process account information, contact details, device and technical information, usage information, location data where enabled, communications, and health- or service-related information.

Impilo is designed using privacy-by-design principles, including separation of personally identifiable information from health or clinical information, controlled access, audit capability, and minimum-necessary access safeguards. Impilo does not sell personal data or health-related data.

Where health or clinical information is stored, managed, or retained, this is ordinarily done by authorized healthcare providers, healthcare organizations, or other legally mandated entities for lawful purposes such as care delivery, continuity of care, quality assurance, health administration, legal compliance, and public health. Those providers and organizations remain independently responsible for their own compliance with applicable privacy, health information, and public health laws in relation to the data they control or process.

Impilo may use and disclose information for purposes including account administration, authentication, service delivery, care coordination, platform operations, security, fraud prevention, support, legal compliance, quality improvement, and other lawful and legitimate purposes described in the Privacy Policy. Information may be shared with authorized providers, institutions, service providers acting on Impilo’s behalf, regulators or public authorities where required by law, and other parties where lawfully authorized or instructed.

Users may request and initiate account deletion directly within Impilo vNext, through other available account settings, through www.impilo.io, or by emailing support@impilo.io. Some information may be retained where required by law or for lawful purposes such as security, audit, fraud prevention, public health, continuity of care, and recordkeeping obligations.

App Privacy Summary

Impilo Technologies Private Limited may collect and process data such as account information, contact details, device identifiers, diagnostics, usage data, location data where enabled, communications, and health- or service-related information, depending on the deployment and features used.

This information is used for app functionality, account management, authentication, care coordination, communications, security, fraud prevention, support, compliance, and service improvement. Impilo does not sell personal data or health-related data and is not designed for cross-app or third-party advertising tracking.

Impilo applies privacy-by-design principles, including separation of personally identifiable information from health or clinical information, controlled access, audit capability, and minimum-necessary access safeguards. Where health or clinical records are stored or retained, this is ordinarily done by authorized healthcare providers, healthcare organizations, or other legally mandated entities for lawful purposes including continuity of care, legal compliance, and public health.

Users can review the Privacy Policy, contact support, and initiate account deletion directly within Impilo vNext, through other available account settings, through www.impilo.io, or by emailing support@impilo.io. Some information may be retained where required by law or for lawful purposes such as security, audit, fraud prevention, continuity of care, public health, and recordkeeping obligations.